Returns & Exchanges

At SJSAccessibleApparel, we are committed to ensuring our adaptive clothing meets your needs, which is why we offer a 30-day window for returns and exchanges on all items in original condition. We strive to make the return process as accessible and inclusive as our clothing designs.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once approved, a prepaid shipping label will be sent to your email; simply print it out and attach it to your original packaging.

3

Package and Ship

Ensure all tags are attached and the garment is unworn before sealing the package and dropping it off at any authorized carrier location.

4

Receive Your Refund

After our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing